Frequently Asked Questions

Keeping Your Data Safe

Your invoices come into a dedicated inbox we set up just for your company. From there, the system uses trusted AI providers (the major established names, the same ones banks and large enterprises use) to read the file and pull out the data. The extracted data then flows into your accounting system.

If you need an even higher bar (sensitive industry, strict compliance requirements, or your own internal policies), we can set up a fully private, dedicated AI environment just for your company at an additional cost. Most invoice processing customers don't need this, but the option is there if you do.

Only while we're actively processing it. Once the data is safely in your accounting system, we delete the original file from our side. Your accounting system becomes the system of record. We're just the pipeline.

When It Gets Something Wrong

Two safety nets.

First, the system gives every field on every invoice a confidence score. Low-confidence fields go straight to your team for a quick look before anything pushes to your books.

Second, you control how aggressive the automation is. You can require human approval on every invoice, only on questionable ones, or none at all. Your call. Nothing slips through unless you set it up that way on purpose.

This is the right question to ask about any AI. Our answer: it's basically impossible because four independent AI models read every invoice. They have to all agree on what they see, or the field gets flagged for a human.

Made-up numbers don't survive that filter. In testing across thousands of real invoices, we haven't seen the system invent a value that wasn't on the page.

Every approved invoice has the original file attached to the entry in your accounting system, so anyone can pull it up and double-check if something looks off.

You also get a full audit trail: what the system read, what confidence it had, and who approved it. Nothing is a black box.

Working With Your Accounting Software

QuickBooks Online, Sage, and Foundation out of the box. If you're using one of these, we can have invoices flowing into it within a couple of days of starting.

Email us. We can easily integrate with any system, and we haven't run into one we couldn't connect to. If yours is genuinely obscure, we'll tell you up front before you spend any money.

No. We only add new invoice entries. We don't modify what's already in there. And every entry we add can be reviewed before it goes in, if you want it that way.

If something ever does end up wrong, it shows up like any other invoice mistake and can be fixed the normal way in your system.

Getting Started and Day-to-Day

Three things.

One: a 30 minute call so we understand what your invoices look like and how your billing system is set up. Two: we set up the dedicated inbox and connect to your accounting system (this part is on us). Three: your team forwards a few real invoices for us to tune the system to your specific vendors and formats.

After that you're live. Most customers go from first call to processing real invoices in under a week.

Barely. The review screen looks like email and works like email. If your team can use Gmail, they can use this.

We do a 30 minute walkthrough on day one and that's usually all anyone needs.

No. It replaces the part of their job they hate (typing numbers off invoices).

Everything else they do, the stuff that actually needs a human brain (catching weird charges, talking to vendors, closing the books, working with your accountant), still needs them. Our customers tell us their bookkeepers get their afternoons back and use them for the work they should have been doing all along.

A real person. Email or phone. We're small enough that you'll usually talk to the same handful of people every time, including the ones who built this. No ticket queue. No bot.

Pricing & Commitment

One invoice is one bill from one vendor for one transaction. If a vendor sends a statement with 12 invoices on it, that's 12. If they send the same invoice three times by accident, we deduplicate it and you only get charged once.

No long-term contract. No monthly minimums. We bill monthly for what you actually use. If you want to stop, you stop. We're betting on the work being good enough that you won't want to.

Then it doesn't work for you, and we don't want your money. Cancel and walk away. We'll even refund the setup fee if you're in your first 60 days and it isn't pulling its weight.

Fair. You've probably been hearing about AI for two years straight and watching very little of it actually do anything useful in your business.

Most of what you've been pitched is a general-purpose assistant trying to be useful at everything and ending up useful at not much. This isn't that. This is a tool that does one job: reads invoices, gets the data right, puts it in your accounting system. It doesn't write emails. It doesn't summarize meetings. It doesn't try to be your assistant.

It's a tool that does the boring part of your back office so people can stop typing numbers. Boring on paper. Indispensable in practice.

Still Have Questions?

Ask us. We answer email fast. Or send a batch of real invoices and watch the system process them. That tends to answer a lot of questions at once.